Privacy Policy

Introduction

DiscoverHP ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

We collect several types of information from and about users of our Service, including:

Personal Information

Name
Email address
Phone number
Billing information
Location data
Profile picture (if provided)

Usage Information

IP address
Device type and operating system
Browser type
Pages visited and features used
Time and date of your visits
Referring website or application

Location Information

With your consent, we collect precise location information from your device when you use our Service. This helps us provide you with location-based services such as finding nearby drivers, tracking your ride, and improving our service in your area.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and maintaining our Service
Processing and fulfilling your ride bookings
Matching you with available drivers
Processing payments
Communicating with you about your account or bookings

Sending you promotional offers and updates (with your consent)
Improving our Service and developing new features
Analyzing usage patterns and trends
Detecting and preventing fraudulent activities
Complying with legal obligations

How We Share Your Information

We may share your information with:

Drivers

To fulfill your ride requests, we share necessary information such as your name, pickup location, and destination with the assigned driver.

Service Providers

We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Accessing and updating your personal information
Requesting deletion of your personal information
Objecting to or restricting certain processing activities

Withdrawing consent (where processing is based on consent)
Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@discoverhp.in

Phone

+91 9466 296 376

Address

123 Transport Plaza, Sector 18, Gurugram, Haryana 122001, India